Industries we serve

Customer service and contact centres: seats filled before the queue builds.

Agents and team leads hired in intakes, not one by one. Wonderkind runs your vacancies as plus , screens on including hours and remote setup, and delivers into your ATS in time for the training class.

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[01]Roles we fill

The roles that keep the queue short.

Customer service representativePhoenix, AZ
Contact centre agentNewcastle, UK
Inbound sales agentTampa, FL
Technical support agentBelfast, UK
Live chat agentSalt Lake City, UT
Collections agentCardiff, UK
Team leaderSan Antonio, TX
Quality coachGlasgow, UK
[02]Today and after

Intakes that fill, on the date.

  • ×The intake is posted on the boards a few weeks before the class
  • ×Hours, rota and home setup are checked at the interview
  • ×Recruiters read hundreds of applications to fill forty seats
  • ×The class starts short and the queue shows it
[03]Why they stay open

Why the seats stay empty.

01

Intakes need forty people on one Monday

A training class starts on a date. Hiring one agent at a time from a job board never reaches the number by the time the class begins.

02

Hours and setup are discovered at the interview

Evening shifts, weekend rotas and a quiet place to take calls from home decide whether someone can do the job, and they come up last.

03

Attrition means the hiring never stops

Contact centre hiring is not a project, it is a pipeline. A process rebuilt for every intake is always behind.

[04]Why it matters

An intake that starts short is a queue that grows all quarter.

0%Of candidates screened before they reach you
[05]How Wonderkind runs them

Fill the class, not just the vacancy.

Attract

Reach beyond the people searching

Your vacancies run as next-gen job ads on TikTok, Instagram, Facebook, Google search and display, and on 600+ job boards, so the intake reaches people who would never search for a contact centre role but would take one.

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Qualify

Screen for hours, rota and setup

Qualifying questions ask whether the candidate can work the hours, join the training class on the date and, for remote roles, has the setup to take calls, in the Wonderkind flow or inside Indeed Quick Apply and social quick apply.

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Deliver

A class filled from your ATS

Qualified candidates appear on your Wonderkind board as they qualify. You send them to your ATS in the numbers the class needs, and the campaign keeps running for the next one.

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[06]Does it work

Every applicant screened, every seat accounted for.

x0Higher completion than desktop-era forms
0%Of candidates screened before they reach you
0Bots, duplicates or fake applications
"Completion rates increased immediately and the candidates entering our ATS are actually ready to interview."Emma de Groot, talent acquisition lead
[07]Questions

Questions contact centres ask.

By running your intake as job ads on the social channels people scroll, including TikTok, Instagram and Facebook, plus Google search, display and 600+ job boards, and by asking qualifying questions on hours, rota, start date and home setup before a candidate reaches you.

Fill the next class on the date.

Book a demo and we will walk you through it on one of your own roles, or start free and see for yourself.

wonderkindInterview-ready candidates, delivered into your ATS.
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